At Medulla Pro Field Service, we believe being the best requires continuous improvement. We share with our clients the desire to be better, and regularly work with field service leaders to build premium software solutions.
We understand that the heart of any business is its services, and we work closely to ensure our software satisfies the needs of our clients.
We work hard to understand and adapt custom solutions for your organization’s unique, operational needs. That means helping you identify and automate tedious administrative tasks so that you can focus on the big picture.
Tayrex offers a comprehensive service package with our products, including but not limited to: set-up, migration from any outdated or inefficient software, training, implementation, as well as hosting and integration with 3rd party software applications.
With Tayrex's pricing plans you get more for less. Whether you are a small startup or a larger enterprise, our team’s expertise and end-to-end system provides the right, value-for-money solution.
Tayrex is a software company that combines back office tools with user-friendly applications, providing a fully integrated solution that helps Property Rental/Comunity Association operations run smoothly.
Most importantly, we take the time to study and understand our clients’ vision, and tailor our software to meet the unique goals and challenges of every customer.
work order prioritization,
optimizing service chains
Maintaining various daily costs,
such as fuel
Pressures to grow service-related revenue
missing analytic data
Missing service data
Medulla Pro optimizes field service management with quality software solutions for dispatching, scheduling, inventory, mobile reporting, work orders, parts, contracts, job checklists, field service tracking, installations,maintenance, and repairs.
Cut operational costs
Scale and increase revenue
Improve customer relationships
With the help of Medulla Pro's smart software and expert support team, these functions plus more will be finely-tailored to fit your business.
Real-time views at the workforce on the map
Live in-progress and completed work order statuses.
Workforce Dispatching Automatically process work orders based on the terms of customer contracts, warranties, or maintanence agreements. Optimize dispatching and use of resources (e.g. people, parts, vehicles), and cut operational costs with streamlined repair and maintenance logistics.
Check all related documents of unit and tenant (ex: rental license, lease etc.)
Billing, Payments, sending text and reports in one place.
Reduce labor costs and prevent errors with organized, real-time inventory management tools. Manage supply & demand, streamline work order planning, and organize with ease using barcode-enabled tools.
manage Warehouse as well vehicle inventory.
Manage staff availability and vacation days.
Keep your staff records all in one system - hours spent per Work Order with daily, weekly, monthly, or broader annual views.
A single directory for all employee personal and contact information.
Staff Checking in and out, calculating hours of work and generating input for payroll.
Technical Information Management Better equip field technicians with access to blueprints, graphic bill of materials, interactive schematics, installation instructions, and product service checklists.
Automatic work order creation, or simple “drag and drop” scheduling.
Option to perform Scheduling in multiple way i.e. map, gantt, calandar (you choose the way fit your operation)
Guards against overbooking and scheduling outside of your staff’s on-duty hours.
Map, table, or calendar views make it easy to manage and support your team.
Work Order Tracking Real-time, geographical map display means better work order tracking, better scheduling, and better customer service. Field workers easily report labor and expenses, reducing the amount of time from initial call to payment.
Repairs and Maintenance Automaticaly assign the right field workers for repairs and maintanence, based on skillset, availability, location, or any other technician parameters.
Automatic generate scheduled Preventive Maintenace Work Order
Alerts to technician of availability of an it.
text alert to customer when technician is on her/his way with an ETA
Automatic Billing generation and sent to customer.
Automatic Preventive Maintenance Work Order generation.
Generate alerts to notify emergency.
Interactive mobile applications connecting dispatchers to technicians anywhere at anytime.
Workers stay plugged in while off site,
can view work orders,
check availibility of warehouse items,
place orders directly from their tablet or phone device.
Centralized location for uploading, organizing, and retrieving documents and images such as insurance or other forms.
Secure, HIPAA compliant platform.
All documentation accessible online and available 24/7, including signatures, orders, and more.
The application portfolio depict screens shot of some of the Medulla functions and demonstrate the power of Medulla helping services you provide, so that you can focus on what matters.
Our pricing models suit the needs of small or new businesses, as well as larger more established organizations.
At Tayrex, we believe being the best requires continuous improvement.
We share with our clients the desire to be better, and work hard to build premium software solutions that meet the demands of the Rental/Comunity Association business.
Before joining Tayrex Corp., Eric was the Co-Founder and CEO of a consulting and software development company, IHL Inc. With over 35 years of Information Systems experience, Eric works with clients on a wide variety of issues and presents practical solutions for better business performance.
Over 25 years of experience in Business Development, Information Systems, Information Technology, and Software Development. Prior to co-founding Tayrex, Frankie has worked and serviced companies in the USA, Europe,and Israel. Frankie holds a Master’s Degree in Business Administration from Farleigh Dickenson University.
CEO - Global Market
Over 35 years of experience in the Hi-Tech industry especially in Software companies. More than 20 years of experience as Co-founder and CEO at 5 Startup software companies in the information security (Click4ON), Field Services Management (Tayrex Global Market), Business Customer club and Home Care software solution (Tayrex Corporation). Also worked as a senior executive at Motorola, Scitex and other private and international companies, experience in business consulting and assistance in getting companies out of crisis.